AuctionNinja
AuctionNinja Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 7 reviews; sentiment is mostly negative with 50% saying they would likely recommend AuctionNinja.
Consumers report problems with pickups, shipping, billing errors, delayed account reviews, and slow responses from customer service.
Positive Feedback
Users note fun auctions, good and varied inventory, and occasional smooth resolution when direct contact is made; AuctionNinja reviews mention repeat buyers.
Negative Feedback / Risk Areas
- Frequent AuctionNinja customer complaints about lack of response and long turnaround on support calls.
- Billing errors and wrong shipping labels leading customers to request refunds.
- Account holds preventing sellers from starting auctions and disabled bidding.
Key Takeaways for Future Customers
- Expect variable customer service response times and follow up proactively on billing or refund requests.
- Confirm pickup and shipping details immediately after purchase to avoid lost items.
- Be cautious when listing auctions; account review delays may postpone start dates.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 7 reviews; sentiment is mostly negative with 50% saying they would likely recommend AuctionNinja.
Consumers report problems with pickups, shipping, billing errors, delayed account reviews, and slow responses from customer service.
Positive Feedback
Users note fun auctions, good and varied inventory, and occasional smooth resolution when direct contact is made; AuctionNinja reviews mention repeat buyers.
Negative Feedback / Risk Areas
- Frequent AuctionNinja customer complaints about lack of response and long turnaround on support calls.
- Billing errors and wrong shipping labels leading customers to request refunds.
- Account holds preventing sellers from starting auctions and disabled bidding.
Key Takeaways for Future Customers
- Expect variable customer service response times and follow up proactively on billing or refund requests.
- Confirm pickup and shipping details immediately after purchase to avoid lost items.
- Be cautious when listing auctions; account review delays may postpone start dates.
Media from reviews
Wellington, Colorado
Items that I was the highest bidder and never received any information from anyone
I'm the highest bidder on 67 items and have never received information about where to pick up the things. I want the items.
User's recommendation: I’m not sure I’ll wait and see what happens with this.
New Britain, Connecticut
Give new cc #
Please change my billing address to po box 9 canaan ct 06018. Thank you. Sherry Justry
Sljust85@***.com
845-***-**** *
- Fun
- Good inventory
Preferred solution: Please change my billing address to po box 9 Canaan ct 06018
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage was sent to the wrong address. Shipping label was different from my address
They used another address for delivery than mine. The shipping label that was created was addressed to another address than mine. Check the shipping label, and I'm requesting a refund since I didn't get the coins that I purchased.
Preferred solution: Full refund
Credit card numbers to be deleted on clearing house estate sales
I have been calling customer service at Auction Ninja, nobody answers the phone, sent an email, no response, what is going on? This is business related, left messages on phone & nobody ever got back to me, not good!
I left several messages to have someone call me back, and that has never been done! I am very disappointed.
I call every day, and nobody has called me back. Please have someone call me at 203-238-****, Karen Parian.
- No comment
- No comment
Preferred solution: To fill my request
User's recommendation: Would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bridgeport, Connecticut
Not a true auction...
It is not an auction when bidding times are extended, so there are bidding wars with no closing time. Shady, shady, shady.
If it was not timed, that would be acceptable; that is the whole idea of a timed auction.
I have bid for the last time. Bidders beware; it is so they get the most out of their 18%.
Preferred solution: Nothing
User's recommendation: Honor the clock!!
Waiting to receive a call back from customer service- not resolved
I cant reach someone to talk to and no one called me back after I wrote my request to get a response.
Resolved: My credit card information was in error and I changed it and need to confirm payment today 03/07
Company fixed the issue and I have been provided with apology. My credit card payment didn't go through and I had to fix it with the credit card company to accept the payment because we can't pay by check or cash for Auction ninja items.
Great
An out dated credit card was used for an item I purchased at the Monroe CT Estate Sale on 3/5. I changed the primary credit card on my account.
please confirm that Item # 207**** lot 197 total purchase price $23.84 has been paid so I can pick up the item today My number 203 524 ****. Please call me ASAP Thank you, Raymond Keeney
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to start my auction
I am trying to start my auction. Auction Ninja says they are reviewing my account.
It's been a week. I want my auction to start tomorrow. I called and left a message.
No satisfaction. Please help.
- Will not let me start my auction
Lewiston, California
Disabled account
Still cannot bid on drums antiques in Redding California. Says account is disabled. Would like to clear this up so I can bid on the auctions
Credit card fraud (turkish airline tickets) need to uodate my credit card
Would just like to soeak to someone to resolve this
How can we make this happen if has been verybfrustrating to resolve
732310****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to start my auction
I received a message that my account is being reviewed, so I can't open my auction. Bummer! Then, I tried calling Auction Ninja and could only leave a message.
- I cannot start my auction
Manorville, New York
Auction ninja put the item on the wrong credit card, never informed me
Since I have been buying at auction ninja for years, they could have notified me of a credit card problem...that was their fault. It was taken care of when I became aware of the issue and became involved.
It was difficult to find a phone number for auction ninja. However once I was able to communicate directly it was fine.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hampton, New Hampshire
Refund
Seller never listed any problems with any sale items and pictures are very deceiving. Also can never contact seller even though I called and emailed
Preferred solution: Full refund
User's recommendation: Stay away
Auctions and Marketplaces Expert Talks
How to Save Money and Shop Wisely
How to shop online wisely and save money? Trae Bodge, a smart shopping expert, shares tips on how to find the best rebates and deals, avoid shopping scams, and make informed purchases that are worth your money.
Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hampton, New Hampshire
Seller
Seller never listed problems with items being sold and used pictures which never showed the problems
- Items for auction various
Preferred solution: Full refund
User's recommendation: Stay away from 603 auction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo register
Never got back to me will not take my registration left phone messsage the auction will end before I can bid
Meridian, Idaho
Seller Scamming me
Hello, re: CHARITY AUCTION- Proceeds Benefit Children with Cancer Toy Drive- Lindenhurst NY- Shipping Available
I won 2 lots and my Mastercard was appropriately charged. I was advised by the seller who apparently uses your House for her business is Christina Long Island Treasure.
After 2 days of us trading some not very nice messages all because I wanted to know which shipping agent she wishes me to use. I paid her for the shipping via Venmo and a Postal One ( or something ) carrier. Since then, Ive had to bother her ( her opinion) because she told me she would be dropping the items the next am. Later that day I asked for tracking.
She kept on putting me off just to get tracking. Finally, she got fed up with me and told me shes cancelling the sale, contacting Post Office to stop delivery. She still has not refunded the Venmo and I question whether she will issue a credit to my Mastercard account, and wonder if she even was shipping anything at all and has she scammed others. I will deal with my Mastercard after a week or so to give time for a transaction, then I would file a formal complaint alleging fraud: I paid for her items she sold and refuses to deliver nor provide a refund.
I respectfully request that you look into this. Ive been a pretty busy bidder and buyer on AN and whatever you can do to assist me in getting the items or refunds
I would appreciate your response with any steps you may take and suggestions for me. Ive never been screwed by anyone from a respected Auction House and dont expect this to be my first.
The BBB would have interest to some degree as well. Please help me?
Sincerely
Walt Jura
waltjura@***.com
User's recommendation: Caveat emptor ( Buyer beware)! I advise using extreme caution in bidding or buying anything from Christina Long Island Treasure. Based solely on my experience and communications that she is a scammer. She has blocked me from texting her and still has yet to refund Venmo. I would accept the items if she were to provide me a tracking number. Why didn’t she? Maybe because she had nothing to ship but she did get my money.
Companies Similar to AuctionNinja
HiBid
“Bid on auction. Auction time has ended. I called the auctioneer, and they told me it was postponed. Then...“
Auction Zip
“They didn't help at all. No service representative came to the phone. I don't understand what I have to...“
eBay
“First of all, eBay suspended my account with no reason or explanation. And then allowed me to purchase...“
Estate Sales and Auctions
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.