Contact AuctionNinja Customer Service
How to Reach a Person at AuctionNinja
Verified Contact Information
Toll-Free Number:
-
1-888-497-3352
Customer Service:
support@auctionninja.com
alerts@auctionninja.com
AuctionNinja Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular AuctionNinja Phone Number
1 (888) 497-3352
Average Calls duration
1 minute
Most Popular AuctionNinja Email Address
alerts@auctionninja.com
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
99% phone, 1% email
Common Reasons for Contact
Account, shipping and delivery
AuctionNinja Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular AuctionNinja Phone Number | 1 (888) 497-3352 |
| Average Calls duration | 1 minute |
| Most Popular AuctionNinja Email Address | alerts@auctionninja.com |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Contact Method Distribution | 99% phone, 1% email |
| Common Reasons for Contact | Account, shipping and delivery |
| Prepare before the call to AuctionNinja | Nothing |
Contact Information
AuctionNinja Website:
AuctionNinja Help Center:
Corporate Office Address:
AuctionNinja, LLC
1720 Fairfield Ave.
Bridgeport,
Connecticut
06605
United States
Other Info (opening hours):
Customer Support Hours:
Monday - Friday: 9:00am - 5:00pm (ET)
Summary of AuctionNinja Customer Service Calls
116
TOTAL
CALLS
CALLS
01:21
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AuctionNinja?
Account Question:
- “I have issues with my account”
- “Account issue”
- “I deleted my account by mistake”
Payments and Charges Question:
- “Billing hold”
- “Credit card numbers to be deleted on clearing house estate sales”
- “Dispute”
Shipping and Delivery Question:
- “Items that I was the highest bidder and never received any information from anyone”
- “Package was sent to the wrong address. Shipping label was different from my address”
- “Report item not received”
Request for Information Question:
- “Question on account”
- “Information”
- “Question about joining”
Product/ Service Question:
- “I have problem with my account and when I tried to login tell me to contact the auction ninja team”
- “Trouble setting up as seller”
- “I made a bid on an item, was outbid and let that lot go. I had other bids working and won a few of those but on th bid I let go, the screen suddenly showed I was the highest bidder with a bid I never entered. I'd like someone to call me re this.”
Activation/ Cancellation Question:
- “Seller canceled my winning bid”
- “To reactivate my account”
Cards Question:
- “Auction ninja put the item on the wrong credit card, never informed me”
- “Will not except my credit card it is perfectly fine”
Refund Question:
- “Refund”
Other Question:
- “Follow up on a won bid”
- “Problems with not being notified”
- “Hanky Panky mislabeling NA jewelry”
Compare AuctionNinja Customer Service To
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AuctionNinja