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Contact AuctionNinja Customer Service

How to Reach a Person at AuctionNinja

Verified Contact Information

Toll-Free Number:

  • 1-888-497-3352
Call Now

Customer Service:

support@auctionninja.com
alerts@auctionninja.com
Send Message

AuctionNinja Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular AuctionNinja Phone Number
1 (888) 497-3352
Average Calls duration
1 minute
Most Popular AuctionNinja Email Address
alerts@auctionninja.com
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
99% phone, 1% email
Common Reasons for Contact
Account, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

AuctionNinja Website:

AuctionNinja Help Center:

Corporate Office Address:

AuctionNinja, LLC
1720 Fairfield Ave.
Bridgeport, Connecticut 06605
United States

Other Info (opening hours):

Customer Support Hours:

Monday - Friday: 9:00am - 5:00pm (ET)

More contact details

Summary of AuctionNinja Customer Service Calls

116 TOTAL
CALLS
01:21 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AuctionNinja?

Account Question:

  • “I have issues with my account”
  • “Account issue”
  • “I deleted my account by mistake”

Payments and Charges Question:

  • “Billing hold”
  • “Credit card numbers to be deleted on clearing house estate sales”
  • “Dispute”

Shipping and Delivery Question:

  • “Items that I was the highest bidder and never received any information from anyone”
  • “Package was sent to the wrong address. Shipping label was different from my address”
  • “Report item not received”

Request for Information Question:

  • “Question on account”
  • “Information”
  • “Question about joining”

Product/ Service Question:

  • “I have problem with my account and when I tried to login tell me to contact the auction ninja team”
  • “Trouble setting up as seller”
  • “I made a bid on an item, was outbid and let that lot go. I had other bids working and won a few of those but on th bid I let go, the screen suddenly showed I was the highest bidder with a bid I never entered. I'd like someone to call me re this.”

Activation/ Cancellation Question:

  • “Seller canceled my winning bid”
  • “To reactivate my account”

Cards Question:

  • “Auction ninja put the item on the wrong credit card, never informed me”
  • “Will not except my credit card it is perfectly fine”

Refund Question:

  • “Refund”

Other Question:

  • “Follow up on a won bid”
  • “Problems with not being notified”
  • “Hanky Panky mislabeling NA jewelry”

Compare AuctionNinja Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

HiBid
stars-rating-fill
3.0 out of 5

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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